Telecommunications

Telecommunications companies occupy a uniquely sensitive position in the digital ecosystem. They carry the communications of millions, personal, commercial, governmental, and financial, and are custodians of subscriber data that, if exposed, creates cascading harm across every sector they serve. They are also among the most heavily targeted organisations in Nigeria: their infrastructure enables virtually every other digital service, making them a prize for attackers, a primary source of evidence in investigations, and a critical national asset to protect.

We provide digital forensics, cybersecurity, and data governance services tailored to the specific risks and regulatory requirements of Nigeria's telecommunications sector.

• Telco infrastructure has become a primary target for ransomware groups, with attacks causing direct revenue loss and significant reputational damage from service disruption.
• The Nigerian Communications Act 2003, its subsidiary regulations including the Lawful Interception of Communications Regulations 2019 and the NCC's Data Protection (Communications Services) Regulations 2023, together with the NDPA 2023, impose extensive obligations on telcos regarding subscriber data protection, lawful interception capability, and security incident notification.
• Insider threats in telcos, from fraudulent SIM swaps to unlawful disclosure of subscriber information, are particularly damaging because employees have privileged access to systems and data that most other industries could only imagine.
• As Nigeria's telcos deepen their roles in financial services through mobile money platforms, the financial crime and cybersecurity risks they manage have expanded substantially.

HOW WE SERVE THE TELECOMMUNICATIONS SECTOR

SIM Swap and Fraud Investigation. We investigate SIM swap fraud, subscriber data breaches, and related misconduct, combining mobile forensics, employee device investigation, and access log analysis to identify responsible individuals and document evidence for disciplinary and criminal proceedings.

Insider Threat Investigation. Telco employees with system access represent a significant insider risk. We investigate suspected insider misconduct covertly and rigorously, providing the forensic evidence needed to act decisively.

Network Security Assessment. We assess the security of telecommunications networks, including core network infrastructure, OSS/BSS systems, and customer-facing platforms, identifying vulnerabilities before they are exploited.

Incident Response. When telco systems are compromised, we provide rapid response: containing the incident, preserving evidence, and restoring operations with the urgency that service continuity demands.

Subscriber Data Protection. Telcos are among Nigeria's largest processors of personal data. We build the NDPA-compliant data protection frameworks needed to manage subscriber data responsibly and satisfy the requirements of both the NCC and the NDPC.

Security Awareness Training. Human factors drive many of the most costly telco security incidents. We deliver targeted security awareness training for telco staff, with particular focus on social engineering, insider risk, and subscriber data protection.